Concert & Festival Management

Whether you're planning an event at a theater or putting on a music concert or festival, we help you determine how to set up your event for success, to ensure everyone has an amazing time while staying safe. You can count on us for all of the key support staff you need, from bag checkers to parking attendants to canine security officers and more.

We’re one of the top security partners for major arts events across North America, including MGM Resorts in Las Vegas, and at Quebec’s three-day Osheaga Music & Arts Festival—featuring 6 stages and 100+ artists.

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Take advantage of our full range of entry services

We provide parking attendants, security screeners, ushers, and ticket scanners—all clearly identified as security personnel thanks to security uniforms. Depending on your needs, security can include walk-through metal detectors, bag checkers, and mobile screening wands. For an added layer of narcotics and weapons detection, we also offer industry-leading special operations teams and canine security services.

We plan buffer zones where needed and staff your event in accordance with your expected surge times. Our security coordinators have extensive training and experience in identifying potential gaps and ensuring all guests are appropriately and fully screened.

Secure VIP and Special Access Zones

The stars of your concert or music festival and the VIPs in attendance will love their experience, from our right-touch security escorts to carefully planned designated VIP spaces. BEST works with you to tailor the support and security your VIPs need, and we create a secure process for vetting individuals’ entry into special access zones.

By ensuring your VIPs and their assets are safe at all times, they can focus on their performance or simply enjoy their experience, and be free of worry.

Prioritize safety and minimize disruptions with alcohol monitoring

Consuming alcohol can be part of the fun when done responsibly, and we're here to make sure that's the case, whether in a theater or at an outdoor music festival. Alcohol monitors enforce both jurisdictional and venue-specific regulations. This includes ensuring alcohol is only consumed in designated areas, enforcing ID checks and close entry-exit monitoring.

Our incident management teams respond to disruptive and impaired individuals with the right number of personnel and in an appropriate and courteous manner. This approach ensures the safety of the individual as well as the safety and comfort of surrounding guests.

Get the on-site patrolling and traffic control you need

Leading up to and throughout the event, we plan and deploy officers to help with traffic flow and ensure adequate and responsive mobile patrols. Best reduces bottlenecks and creates designated pathways for supplies and personnel, while dramatically lowering the risk of injury. Crowd management services are key to the smooth operations of any event.

Our well-trained mobile units patrol the grounds and perimeters to ensure the safety of guests, vendors, contractors and VIPs. In the case of any security breaches or incidents, you can expect a timely response with best practices in containment and deescalation, thanks to our centralized command strategy and rigorous incident-management protocols.

CMA Fest

Festival d’été de Québec

MGM Resorts International

Osheaga

Live Nation

EVENT SECURITY

Concert/Festival Security
Access Control
Field/Court Security
Barricade Security
Perimeter Security
Overnight Security
Security Response Teams
Metal Detector Operators
Security Escorts
Incursion Teams

GUEST SERVICES

Ushers
Elevator Operators
Parking Lot Attendants
Crossing Guards
Ticket Takers/Scanners
Ticket Sellers

CONFERENCE & CONVENTION SERVICES

Bag Checkers
Registration Staff
Booth Security
Coat Check Personnel
Security Rovers
Dock Operations
Fire Watch

14+

years experience

750+

corporate events & tradeshows serviced

2,000+

concerts serviced per year

100+

stadiums & arenas serviced

AT&T STADIUM AND THE DALLAS COWBOYS

Discover how BEST delivered exceptional service to the AT&T Stadium and the Dallas Cowboys by relying on their experience and professionalism.

CMA FEST AT NISSAN STADIUM

CMA Fest is a 4-day country music festival held across 8 different stages in the heart of Nashville, Tennessee.

MGM RESORTS INTERNATIONAL

Learn more about how BEST was able to service six separate Las Vegas events on the same weekend thanks to planned deployment and coordination.

FAQ

What sets BEST Crowd Management and GardaWorld apart from other event security service providers?

We're proud to specialize in crowd management and security-solutions year-round. Our extensive experience with various event types, from small corporate gatherings to large-scale stadium game days or concerts, enables us to provide tailored security solutions that meet all client needs.

How do you ensure the safety and enjoyment of guests at events?

Ensuring a secure and successful guest experience begins with proactive planning. From providing staffing recommendations to implementing SOPs and EMPs, our team has extensive experience handling emergency response situations of all kinds including severe weather, field/court intrusions and active shooters situations.

What types of security solutions do you offer for events?

From magnetometer operators and traffic control to incursion and security response teams, BEST offers security professionals with the necessary training and experience to seamlessly meet the needs and requirements of your event.

How does your training program benefit us?

Our training and development programs are designed to include venue-specific information that varies by market, ensuring compliance with state and local regulations. To provide a more tailored program, BEST can incorporate additional training topics based on client preferences.

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