What Sets BEST Crowd Management Apart in the Event Security Industry

In an industry where event security threats are constantly evolving, ensuring the safety of guests at large-scale events is more important than ever. BEST Crowd Management leads the way, leveraging cutting-edge practices, exceptional talent, and a steadfast commitment to excellence.

A Strong Focus on Talent Acquisition and Recruitment

At the heart of BEST’s success is its people. With over 25,000 team members nationwide, BEST serves organizations in all major sports leagues and more than 35 colleges and universities across the country.

Modern recruitment efforts ensure we attract and retain the best talent, including:

Engaging Job Listings: Featuring firsthand video testimonials from current employees, providing applicants an authentic glimpse of what it’s like to work at BEST. This approach not only attracts engaged candidates but also improves team member retention.
24/7 Recruitment Operations: Automated systems handle appointment scheduling and applicant tracking to deliver a seamless candidate experience around the clock.

This proactive approach to recruitment builds a strong foundation for creating safe and memorable guest experiences.

UNMATCHED NATIONWIDE REACH AND EXPERTISE

BEST Crowd Management is proud to be the largest provider of crowd management and event security services in the United States, giving us unparalleled reach and resources. With experienced managers across the country, we offer venues the advantage of deep event knowledge and operational consistency.

For example, during Taylor Swift's The Eras Tour, our team successfully managed her shows at AT&T Stadium, Nissan Stadium, Acrisure Stadium, U.S. Bank Stadium and Paycor Stadium in 2023. By 2024, when the tour returned to North America, our experienced operations teams provided valuable guidance and tips to management teams at Hard Rock Stadium, Lucas Oil Stadium and Caesars Superdome. This continuity and expertise ensure venues benefit from proven strategies and insights for high-profile events.

Additionally, as part of GardaWorld, BEST has access to a vast network of resources and the ability to combine services with GardaWorld and its subsidiaries. This integration allows us to deliver comprehensive solutions tailored to the needs of our clients, further setting BEST apart as an industry leader.

Safety Act Designation by the Department of Homeland Security

BEST is proud to be Safety Act Designated, a prestigious certification from the U.S. Department of Homeland Security. This designation reflects the rigor and reliability of BEST’s event security protocols, including:

Comprehensive background checks during onboarding.
Industry-leading training programs that prepare team members to excel from day one.
Continuous internal testing to ensure all procedures meet DHS standards, providing the highest level of safety for clients and their guests.

Unparalleled Event Security Training and Operational Consistency

BEST’s training programs are designed to ensure operational excellence:

Employee Training and Onboarding: Every team member completes role-specific and venue-specific training before their first day on-site. The ABI MasterMind system ensures compliance by preventing clock-ins for employees without completed training.
BEST Academy for Management Teams: Overhead managers participate in a multi-day program to master BEST’s processes and lead their teams effectively.
Consistency Across 34 Markets and 145+ Venues: BEST’s robust systems maintain the same high-quality service nationwide.

At BEST Crowd Management, we don’t just manage crowds—we set the standard for excellence through innovative practices, rigorous protocols, and an unwavering commitment to our clients and their guests. From recruitment to training to event day operations, every aspect of our approach is designed to deliver consistency and an exceptional and memorable experience.

Learn more about our comprehensive event security services and how BEST can help make your next event a success.