Event Security: It will never be the same and BEST knows all about it.

At BEST Crowd Management, we offer customized security solutions for managing large groups of people, whether at festivals, sports events, concerts, political rallies, or any other scenario where you would expect a mass gathering of people.

Our history started in the early ’90s in the province of Quebec, Canada. BEST originally stood for Béliveau Enquêtes et Services Tactiques. Since then, it has evolved its business, expanded its reach to the United States, and through time became a synonym of exceptional crowd management and security services to hundreds of prestigious partners and clients.

A One-Stop-Shop for Event Security

As much as possible, we provide our clients with a turnkey solution for their event management, taking a highly collaborative, partner-oriented approach. We have the tools and knowledge to counsel clients in setting strategy and policy, and implementing critical solutions for event security. We listen and only after that, do we provide our recommendation, ensuring solutions are customized to their needs.

We listen and advise on all aspects of security and event management including:

Parking management
Ticketing and entrance security/monitoring
Swag and merchandise distribution
VIP experience and security
Emergency intervention and first aid
Integration of official directives

The BEST Staffing

When providing the security at large-scale events, there is no “one-size-fits-all approach.” In order to create a safe, memorable experience for people, we tailor our service to each client and event.

For us, it starts with the people we hire and assign to each event. For example, we know that university sports, local artists’ concerts, and local professional sports teams generate a lot of pride for the event-goers, as well as for the security staff that work on site. The desire to make everything as smooth as possible and be part of a successful event is an additional incentive for our staff.

Furthermore, we focus on hiring people who live in or around the areas where the events take place. This means that there is a shared sense of community between our guards and the organizers. We’re also proud to support local economies in this way, bringing jobs to the community and serving as active ambassadors of the local culture.

Pandemic Learnings

Exiting a pandemic means people are finally starting to gather and interact again, after more than a year of isolation. BEST is proud to be at the center of the excitement, making it possible for people to meet, safely.

Despite the excitement and gradual “return to normal,” we also recognize that certain things are here to stay. For example, at BEST we are considering:

People’s expectations for increased cleanliness
People’s discomfort with being in close proximity to others, and the need to address this with care and respect
Masks are most likely going to be here for a while, at various times throughout the year, depending on the states

“We will keep focusing on customer experience, knowing it will take a while for people to be 100% comfortable in large crowds and close proximity.”
—Jeff Spoerndle, COO, BEST Crowd Management, USA

Who is BEST?

BEST Crowd Management offers decades of experience providing world-class security solutions and staffing for crowd management solutions with partners including some of North America’s largest stadiums professional sports teams, college sports teams, major concert venues, and convention centers. With headquarters in Minneapolis, USA and in Montreal, Canada, BEST Crowd Management is part of GardaWorld Security Services, the largest privately held integrated security services company in the world. For more information, please visit: https://best.garda.com